FAQs

Are Zennova watches suitable for everyday wear?

Yes, Zennova watches are designed for daily use with a refined look, comfortable fit, and durable materials suitable for both casual and formal occasions.

Are the watches water resistant?

Some Zennova watches come with water resistance, such as 5 ATM water resistance. Please check the product description for the exact water resistance level of each watch.

Do the watches come with a warranty?

Yes, selected Zennova watches come with warranty coverage. Please check the product page or warranty policy for full details about coverage and duration.

How do I choose the right watch?

You can choose based on your style, strap type, dial color, case size, and occasion. Black and silver designs are perfect for daily and formal wear, while gold and leather styles give a more classic look.

How should I care for my watch?

Keep your watch away from harsh chemicals, perfumes, strong moisture, and extreme heat. Clean it gently with a soft dry cloth after use to maintain its shine and finish.

How long does shipping take?

Shipping time depends on your location and selected delivery method. Estimated delivery details will be shown at checkout or provided after your order is confirmed.

How can I track my order?

Once your order has been shipped, you will receive tracking details by email or SMS. You can use the tracking link to check the delivery status.

Can I return or exchange my watch?

Returns or exchanges are accepted according to our return policy. The watch must be unused, in original condition, and returned with packaging and accessories.

What if I receive a damaged or wrong product?

Please contact us as soon as possible with your order number and clear photos of the product and packaging. Our team will review the issue and help you with the next steps.

How can I contact customer support?

You can contact us through the Contact page, email, or support details provided on our website. Our team will respond as soon as possible.